Engagement alone is not the goal. It is the stakeholder experience that counts. Understanding the thinking of stakeholders, in advance, can make all the difference. Facilitation that recognizes the differences between hearing and listening drives positive outcomes.

Whether for episodic or ongoing engagement with stakeholders, we use research as the backbone for planning, facilitation, and effective follow-through. We match the research approach and method not only with a clients’ goals, but also with the lived experience of the stakeholders. If the stakeholders are not comfortable, client goals are rarely met.

For benefit corporations and schools, nonprofits and foundations, and Fortune 50 companies we helped clients navigate the special challenges of COVID, mitigate risk, overcome communications crises, seize opportunities for growth, expand into new sectors, make necessary adjustments to corporate structure and governance, and adjust internal responsibilities.