Storage is never the purpose of a filing system, whether paper or digital. It’s about ease of retrieval. The test is whether colleagues can efficiently find the information they need, when they need it. Adding value to each search transforms information into knowledge.   

From designing UX surveys to developing internal messaging and training prior to rollout, we collaborate to create appropriately scaled taxonomies and nomenclature, vet specialized vendors, and coordinate data migration. 

For a highly respected nonprofit struggling with inadequate systems to support rapid expansion, facing mounting inefficiencies and growing frustration, we managed the design and creation of its first-ever content management system.